Cookie Policy
Last updated: 23/10/2024
At Croghan Homeware LTD (“we”, “us”, or “our”), we use cookies and similar tracking technologies to enhance your experience on our website, [insert website URL]. This Cookie Policy explains what cookies are, how we use them, and how you can control their use. By continuing to browse our website, you consent to the use of cookies in accordance with this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites function efficiently, as well as to provide information to website owners. Cookies help improve your browsing experience by remembering your preferences and allowing us to tailor content to your interests.
2. Types of Cookies We Use
We use the following types of cookies on our website:
Necessary Cookies These cookies are essential for the operation of our website. They enable basic functions like page navigation and access to secure areas (such as your shopping cart and account). Our website cannot function properly without these cookies.
Examples: BigCommerce platform cookies for session management, user authentication, and shopping cart functionality.
Analytical/Performance Cookies These cookies collect information about how visitors use our website, such as which pages are most frequently visited, and any error messages encountered. This information helps us improve the functionality and performance of our site.
Examples: Google Analytics or Odoo cookies for website analytics and performance tracking.
Functionality Cookies These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personalised features.
Examples: Odoo cookies for remembering user preferences in the ERP system or BigCommerce cookies for saving shipping and payment preferences.
Targeting/Marketing Cookies These cookies are used to track visitors across websites and show you relevant advertisements. They may be set by third-party service providers, such as advertising networks, to build a profile of your interests and deliver ads that are more relevant to you.
Examples: Cookies set by Stripe for fraud prevention and risk monitoring, or by marketing platforms such as Facebook Pixel or Google Ads.
3. Third-Party Cookies
In addition to our own cookies, we also use third-party cookies from services integrated into our website, such as Stripe for payment processing, Odoo for ERP and order management, and BigCommerce for eCommerce functionality. These third parties may set their own cookies to collect data for the purposes of enhancing your shopping experience, fraud prevention, or analysing website performance.
Stripe Cookies These are used to securely process payments and detect fraudulent activity.
Odoo Cookies Used for ERP integration, tracking order management, and maintaining user session preferences.
BigCommerce Cookies Necessary for the core eCommerce platform to manage customer sessions, carts, and checkout processes.
These third parties may have their own cookie policies, which we encourage you to review.
4. How We Use Cookies
We use cookies for a variety of reasons, including:
To enable essential website functionality, such as secure login, shopping cart, and payment processes.
To enhance user experience by remembering your preferences and providing personalised content.
To improve website performance by collecting analytical data on user behaviour and site traffic.
To conduct targeted advertising, ensuring that ads are relevant to your interests.
5. Managing Your Cookie Preferences
You have the right to accept or reject cookies, except for strictly necessary cookies, which are essential for the website to function. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when a cookie is being set.
Here’s how you can manage your cookie preferences:
Browser Settings You can set your web browser to block or notify you about cookies. Please note that if you choose to disable cookies, some features of our website may not function properly, such as the shopping cart or account login.
Instructions for managing cookies for common browsers:
Cookie Management Tools You can opt-out of third-party cookies for targeted advertising by visiting:
6. Data Retention and Security
The data collected by cookies is typically anonymous but can include personal information such as your IP address. This information is stored securely and only retained as long as necessary to fulfill the purposes outlined in this Cookie Policy or as required by law.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our data usage practices. Any changes will be posted on this page, and where appropriate, notified to you via email or on our website. Please review this policy regularly for updates.
8. Contact Us
If you have any questions about our use of cookies or how we handle your data, please contact us at:
Croghan Homeware LTD
Ballynadrishogue, Blackwater,
Enniscorthy,
Co Wexford, Y21P282, Ireland
Email:
Phone: +353 53 9100017